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Accessibility Statement

The Hideaway hotel, located in downtown Carmel-by-the-Sea, works diligently to ensure that our guests have the most enjoyable stay. We offer the following ADA accommodations to our guests during their stay, and online during their booking process. If you have any questions or concerns, please contact the hotel directly at (831) 625-5222 and a front desk host or manager will be available to assist you.

PROPERTY ACCESSIBILITY FEATURES
  • 32-inch wide openings to common areas
  • Accessibility equipment for the deaf
  • Accessible guest rooms with 32-inch wide openings
  • Accessible registration check-in counter
  • ADA accessible guestrooms on ground floor
  • All doorways to and within accessible guestrooms are wheelchair accessible
  • Grab bars in public bathrooms
  • Ground floor hotel entrance
  • Hotel corridors a minimum of 36” wide
  • Main features of hotel accessible on ground floor
  • Registration desk is accessible
  • Roll-in ADA showers available
  • Service animals allowed
  • TDD telephone
  • Wheelchair accessible
GUEST ROOM ACCESSIBILITY FEATURES
  • Wheelchair accessible
  • Service animals allowed
  • Hearing impaired light alerts with kit
  • Lowered closet bars and shelving
  • TDD teletype – can provide upon request
  • Visual alarm equipped
  • Closed captioning television
  • Communication kits available with TTY machine, strobe light, & visual door knocker – upon request
BATHROOM ACCESSIBILITY FEATURES
  • Grab bars in shower with a shower seat
  • Low level towel hooks and racks
  • Removable shower head
OPTIMIZED BOOKING EXPERIENCE
  • The Getaway site has been designed to conform to WCAG 2.0 Level AA compliance as specified by the Web Content Accessibility Guidelines 2.0.
  • Site developed to enable tabbing directly into booking engine for purchasing.
  • The WCAG 2.0 AA Guidelines are evolving and we strive to comply with these guidelines. Please contact us immediately at (831) 625-5222 if you have any issues with this website. We will make efforts to update page(s) and ensure their accessibility to comply with ADA standards.
IMAGES VISIBILITY
  • Content images include descriptive ALT attributes and graphics include null ALT attributes.
  • ALT attributes for both images and links are revealed on mouse hover.
SCREENREADERS
  • The Getaway website booking experience is optimized for screen readers.
Hideaway-rooms

Our rooms

Casual Elegance, Incredible Comfort

With beds by the Denver Mattress Company, leather club chairs, and fireplaces, our accommodations invite you to settle in and enjoy. We are also pet-friendly!

view our rooms