Please allow us to answer any questions or concerns you may have at 831.625-5222.
We look forward to welcoming you back!
Our amenities and hospitality ensure your comfort, and our central location makes it the best starting point for every type of stay including:
- Individual HVAC units in our suites for fresh air
- Staircases as an alternative to elevators
- Windows that open
- Private exterior entrances
- Self parking
- Pet friendly rooms/suites
- Uncrowded public spaces
What Else Can You Expect on Your Next Stay?
- Masks must be worn by all guests.Staff members wear masks at all times and participate in daily health checks.
- Front Desk experience has been updated to include plexiglass dividers and physical distancing markers on the floor and front desk.
- Enhanced cleanliness procedures are in place including frequent cleaning of door handles, the front desk countertop, room keys, elevators, and public restrooms.
- Hand sanitizer is available at various locations throughout the hotel, including the front desk, lobby, pool, and public restrooms.
- Elevators have a maximum capacity of two guests. Our building offers stairs as a contact-free alternative to elevators.
- Self-park is available for $10 per night per vehicle.
- Housekeeping procedures pre-stay include vigilant disinfecting of rooms with particular care towards high touch items and hard surfaces. For your safety, daily housekeeping is not provided during stays unless requested by the guest.
- Guest requests, including linens and towels, will be delivered to the door to minimize contact.
- Fitness Center & Pool access is open with restrictions. The fitness center remains closed. Please call us at (808) 877-0051 or email us with any questions or to receive the most up-to-date details.
Food & Drink
- Rainbow Terrace is open and now serving breakfast, lunch and dinner. Lokelani Lounge remains closed at this time. Please call us at (808) 877-0051 or email us with any questions or to receive the most up-to-date details.
PEACE OF MIND PROMISE FLEXIBLE ITINERARY POLICY
Direct Reservations: For reservations booked directly with the hotel (through our website or by calling us) we will allow full changes or cancellation without a charge up to 24 hours prior to arrival for stay dates through June 30, 2022, except where otherwise noted on the rate plan description (such examples but not limited to would be fully prepaid, nonrefundable bookings, and dates 12/23/21 to 1/2/22). Specific exclusions may apply such as special event restrictions. Please refer to individual rate rules for details which can be found on the booking confirmation.
- Group Bookings – Individual Reservations: For individual reservations booked into a pre-existing group block, please refer to cancellation terms quoted at the time of reservation. For more information, please contact the group organizer or the hotel.
- Group Bookings – Group Organizer: For group organizer questions on terms and conditions of group contracts, please contact the hotel.
Expedia/Booking.com or other Third Parties: Guests who booked via online travel agencies or other third-party travel professionals are advised to contact their booking provider for information on their policies.
We sincerely thank you for choosing to stay with us and we look forward to welcoming you!